All Payments made through this website are subject to the Online Payments Terms
and Conditions outlined below. These Online Payments Terms and Conditions may change
from time to time without prior notice, at our discretion.
related to the use of this Website.
This website is owned and operated by M/s.Nathella Sampath Jewelry Pvt. Ltd. All
Payments made through this website shall be subject to the following Terms and Conditions
Under the Terms and Conditions, the use of this website and any Payments made through
the same shall be governed by the laws of Chennai Jurisdiction and the laws applicable
You can pay only for non-commercial and lawful purposes and any other use is not
permitted. You agree to pay for all charges noted herein as payable by you. You
have to be 18 years and above to pay from the website.
M/s.Nathella Sampath Jewelry Pvt. Ltd may correct errors or inaccuracies and change
or update information on this website at any time without prior notice. All savings
scheme listed on this website are in Indian Rupees and all charges will be processed
in Indian Rupees only.
All chit scheme listed on this website are subject to confirmation. M/s.Nathella
Sampath Jewelry Pvt. Ltd will confirm you by email within hours of making a Payment.
If you do not receive an email within 24 hours of completing the same, M/s.Nathella
Sampath Jewelry Pvt. Ltd is deemed to have confirmed the payment of chit. If you
receive such notification, the Payment will be automatically terminated unless you
reply by email with confirmation of your intention to payment.
M/s.Nathella Sampath Jewelry Pvt. Ltd reserves the right to limit the quantities
of certain items which you, your family or any group can purchase. Each order cannot
have multiple addresses. M/s.Nathella Sampath Jewelry Pvt. Ltd will use commercially
reasonable efforts to deliver passbook as quickly as possible; however, M/s.Nathella
Sampath Jewelry Pvt. Ltd will not be responsible for any delay in delivery which
are beyond its control. Where delivery is delayed, M/s.Nathella Sampath Jewelry
Pvt. Ltd will notify you accordingly.
When you pay chit through the facilities of this website, you may have the option
to collect M/s.Nathella Sampath Jewelry Pvt. Ltd have any Rewards points for certain
purchases. If you choose to do so, then we will forward to M/s.Nathella Sampath
Jewelry Pvt. Ltd Rewards the information necessary to collect M/s.Nathella Sampath
Jewelry Pvt. Ltd Rewards points in accordance with the terms and conditions of Hbc
Please note that www.nathellagold.com represents an independent division of M/s.Nathella
Sampath Jewelry Pvt. Ltd and all chit scheme listed on this website are for online
Fraud Prevention To prevent fraudulent transactions, M/s.Nathella Sampath Jewelry
Pvt. Ltd may provide your transaction-related information to a reputable third party
organization to perform an address verification. This address verification is intended
to ensure that the "bill to" address that you provide matches your credit card address.
M/s.Nathella Sampath Jewelry Pvt. Ltd also reserves the right, at its discretion,
not to ship items ordered or purchased on this website to certain addresses. In
the event that M/s.Nathella Sampath Jewelry Pvt. Ltd chooses not to ship an item,
you will be notified by eMail and any amount charged to your credit card will be
refunded either by the mode of payment made or by cheque.
Secure Shopping Paying through our website is 100% safe. We use industry standard
secure systems to protect your personal and payment information. For your safety,
we do not store your complete credit card details or payment information in our
systems and this is directly transmitted securely to the bank for payment processing.
www.nathellagold.com is concerned about the safety and security of our customers.
Accordingly, we have put a number of technological protections in place to ensure
that our transaction process is extremely safe and that our customers' information
is secure. For enhanced security www.nathellagold.com does not store any financial
information on its servers. All such information entered by you is directly received
by our Banks servers and are then transmitted to your banks servers. All this is
done through industry standard encryption protocol. Majority of online transactions
are completed without incident. However, please keep in mind that customer protection
is a two-way street. When buying online, caution must always be practiced. Following
are some guidelines that you should follow to ensure safe and secure online payment
Safety and Security Tips • Protect your passwords.
o If using a public computer or terminal, always log out when you complete an online
o Keep your passwords private. Remember, anybody who knows your password may access
o When creating a valid password, use letters and numbers only and it should be
6-15 characters long. –A combination of letters and numbers is best. Do not use
dictionary words, your name, e-mail address, or other personal information that
can be easily obtained. It is also recommended that you frequently change your password.
o Avoid using the same password for multiple online accounts.
• Be wary of unsolicited e-mail and telephone contacts.
o www.nathellagold.com will never e-mail or call a customer and ask that they disclose
or verify theirwww.nathellagold.com password, credit card, or banking account number.
Such information should only be submitted on the web page forms, when completing
an order on www.nathellagold.com or when making updates to your Account areas and
never on phone or e-mail to us. If you receive a suspicious e-mail with a link to
update your account information, do not click on the link--instead go directly to
https://www.nathellagold.com and then to your account.
o If you are contacted by, or receive an unsolicited e-mail from an unknown entity
impersonating as www.nathellagold.com or any of its sister concerns or associates,
and are asked to confirm or provide your password or personal or banking information,
simply disregard the request and report the incident towww.nathellagold.com for
o Customers should always carefully review order and shipment confirmation e-mails
to ensure that they are legitimate and have been sent by www.nathellagold.com. To
do this, simply cross-verifying confirmation e-mails with the transaction history
found in your account area. If you receive shipment confirmation e-mail for a transaction
you have not done, report the incident to www.nathellagold.com
o A word of caution is that never disclose any confidential information such as
password in any communication with us or with any of our employee. M/s.Nathella
Sampath Jewelry Pvt. Ltd will never ask for such information over e-mails or phone.
o If you receive an e-mail asking for personal details such as password never respond
o A phishing email will normally have a tone of urgency – like "Your account will
be temporarily suspended" and therefore please "Login to keep your account active."
Please remember M/s.Nathella Sampath Jewelry Pvt. Ltd will NEVER send such emails
to its customers?
o If you are doubtful about the credibility of the email, please DO NOT click on
any link provided in the email. This may trigger malicious codes being installed
on your PC. You must report the incident towww.nathellagold.com
o If you receive a suspected spoofed www.nathellagold.com e-mail, or discover a
fakewww.nathellagold.com website, please report the incident to www.nathellagold.com
• Ensure your Personal Computer is protected:
o Fraudsters send genuine-looking emails that contain viruses and Trojans (A Trojan
refers to a program that appears to be safe, but hidden inside, is usually something
harmful, probably a virus). These viruses / Trojans, install a malicious code on
your PC without your knowledge. They extract your confidential information that
fraudsters use to access your online profile / account etc.
o Here are a few important action points that you should bear in mind:
- Keep your PC updated with the latest anti-virus / anti-spyware software.
- Install a personal firewall on your PC to protect your account.
- Keep your PC updated with the latest security patches and, most importantly,
- Do not click on links or open attachments in unknown or unsolicited (spam) emails.
We as a merchant shall be under no liability whatsoever in respect of any loss or
damage arising directly or indirectly out of the decline of authorization for any
Transaction, on Account of the Cardholder having exceeded the preset limit mutually
agreed by us with our acquiring bank from time to time
Terms & Condition For New Scheme
The monthly installment to be paid continuously for a minimum of 12 months.
After paying all the installments for a minimum of 12 months the member can choose
to continue and extend the tenure as long a she/he wishes and purchase 916 hallmarked
Gold Jewellery or Gold Coins at the end of the next month after the last installment
Monthly installment may be paid by cash, DD or local cheque. Cheque/DD should be
drawn in favour of Nathella Sampath Jewelry Pvt. Ltd., chennai
Monthly only one installment can be paid on or before 10th of every month
only Gold Jewellery and gold coins can be purchased under this plan of ZERO% (Not
applicable for Casting Jewellery, Antique Jewellery and Special Jewellery) and No
CASH REFUND will be made under any circumstance.
A discount of 12.5% on Platinum Jewellery, Diamond Jewellery, Ruby & Emerald jewellery,
Antique Jewellery & Silver articles is available to members if they choose to buy
these instead of Gold Jewellery and Gold Coins.
Defaulting members will be eligible for all the benefits under the plan ony upon
payment of all the 12 installments. In other words, their eligiblity will get postpond
by the number of months they have defaulted.
Members who discontinue in the middle of the plan shall not be eligible for any
of the benefits of the plan.
Members are advised to ensure that all the payments made by them are correctly entered
in the pass book provided to them. Any discrepancies must be immediately brought
to management's notice for rectification
The Company's promotional offers and other offers cannot be clubbed with this purchase
The Management's decision is final in all matters of the scheme and the Terms &
Condifitons are subject to change without notice
All the Legal issues are subject to Chennai jurisdiction only.